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Frequently Asked Questions

Frequently Asked Questions

We ensure your home is 100% move-in ready. A thorough cleaning (inside and out), fresh carpet and paint, and all equipment (switches and appliances) are tested for proper functionality.

You do not have to be present unless you would like to be. However, if you have any minors under the age of 18 in the household, an adult over the age of 18 must be present with them for a service technician to be able to perform work. If you have pets, they must be kenneled or in a safe place, both to not disturb them (the pets,) and so that the pets/animals will not be able to approach our service technicians, especially if they are prone to; or have a history of aggression.

Yes. Our maintenance team is on site Monday through Friday 8 AM to 5 PM; however, our on-call techs are available after hours for emergencies.

You can call our office at 402-315-3290 e-mail [email protected] OR log into your resident portal online at the Sandstone Villas website (www.sandstonevillasomaha.com) and enter a service request on the web. If it is a maintenance EMERGENCY after business hours, please call 402-506-7846.

During office hours, on-site maintenance will be able to assist, as well as the office staff. However, after hours you will need to call a locksmith.

Absolutely! Your town home comes with an attached one car garage as well as your own driveway.

You will have a 24-hour fitness center, a resort-style pool, and grilling station! For your home, we have smart locks along with 250 MBPS Wi-Fi ready homes.

The pool will be open from May to September (Summer) during the hours of 9 AM-9 PM.

We love furry family members! Pitbulls, Rottweilers, Doberman Pincers, and Chows are restricted. Dalmatians, Akitas, German Shepherds, Huskies, and Alaskan Malamutes are allowed with a good canine certification. All service and emotional support animals are welcome. 2 pets maximum. No restrictions on cats other than 2 maximum. No pets other than dogs or cats are allowed; no fish tanks, birds, reptiles, rodents, etc. Please contact the leasing office for details on pet fees.

Your home will come fully furnished with beautiful matching Stainless steel appliances.

Yes- we partner with CORT furniture - contact our leasing agents to learn more.

Generally, 1-2 days, as long as we have all necessary documents (proof of income, rental verification, etc.) Sometimes out-of-state background checks can take a little bit longer.

Online Payments, Personal Checks, Certified Finds, WIPS, Bill Pay, Rent Flex.

Renters Insurance is not required. Instead, as an alternative method of protecting the property from damage caused by resident liability/negligence, a $14.00 resident liability/negligence charge is billed each month. Please know that our property insurance DOES NOT cover your personal items for any reason.

You would need to call Omaha Public Power District (OPPD)

We are in the Bennington School District. However, we are also in the Omaha Public Schools District as well. (Depending on the school)

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